Acupuncture FAQs

  • At Ayni Pacha Acupuncture & Integrative Medicine, we provide three types of acupuncture:

    • Traditional Chinese Medicine (TCM) Acupuncture: Focuses on balancing the body's energy through specific points to promote healing and wellness.

    • Esoteric Acupuncture: A more spiritually oriented approach that integrates Eastern and Western philosophies, aimed at enhancing emotional and spiritual well-being.

    • Non-Invasive Acupuncture: Includes techniques like Microcurrent Point Stimulation (MPS) therapy and acupressure, ideal for those who prefer a gentler touch without needles.

  • Please complete your evaluation and consent forms before your scheduled appointment.

    During your initial consultation, we will conduct a thorough intake assessment to identify the root cause of your condition. This session will also include acupuncture treatment tailored to your specific needs. Depending on your individual situation, we may incorporate additional therapies, including cupping, gua sha, electrical stimulation, moxibustion, and far-infrared heat therapy.

    After your initial consultation, you will receive a comprehensive treatment plan, which may include:

    • Recommendations for herbal and nutritional supplements.

    • Orders for any necessary functional and diagnostic testing.

    Your provider may also suggest scheduling a separate session for health coaching, which is considered a follow-up for established patients. This session will focus on helping you implement lifestyle changes and strategies to support your ongoing wellness journey.

  • As a general rule, one month of treatment is necessary for each year that the issue has been present. For acute conditions, patients are scheduled 2-3 times a week for a total of 3-10 treatments or until the condition is under control. Every body is unique and different ailments heal at different rates. However, most patients begin to feel relief from their symptoms within the first few treatments, while others experience complete relief after their first treatment.

    Delayed administration of subsequent acupuncture treatments may also lead to a lengthy course of treatment which will be more costly for the patient than a short-term set of consecutive treatments. It is important that patients schedule appointments in a timely manner and avoid cancellations as much as possible.

    Those that have been diagnosed with multiple sclerosis, Parkinson’s disease, TBIs, and/or those recovering from a stroke are treated as followed: 2-3 treatments per week for the first month, 1 treatment a week for one month, and then every 2 weeks for the third month of care, followed by monthly maintenance care.

  • The needles are single-use, stainless steel, sterile, and disposable. The needles are very thin and you may or may not even feel them as they are inserted into the acupuncture or trigger points. Oftentimes, patients are surprised at how comfortable and relaxed they feel. Needles are retained for 20-30 minutes depending on the condition being treated.

  • Dry needling is a relatively new technique in modern Western medicine that’s used in the treatment of pain and dysfunction in muscle and bone conditions. Thick needles are deeply inserted into myofascial trigger points, tendons, ligaments, or near nerves in order to stimulate a healing response in musculoskeletal conditions. The needles are retained for as little as two seconds to 20 minutes. Dry needling focuses on treating physical dysfunction and pain while using intense stimulation on the muscles in order to release trigger points.

    Acupuncture is a gentle, holistic approach rooted in Traditional Chinese Medicine, addressing imbalances by inserting very thin needles into specific acupoints that influence the nervous system. This process supports the flow of energy and blood, helping to regulate hormones and encouraging the body’s natural healing, while promoting a balanced state of homeostasis.

  • Because everybody is unique, patients experienced a wide range of sensations and emotions after undergoing a treatment. Generally, patients exhibit a deep sense of relaxation, drowsiness, euphoria, rush of energy, reduced body pain, and decreased anxiety.

  • Acupuncture is safe and highly effective with little to no side effects. The most common side effects are lightheadedness, fatigue, and minor bruising may occur.

  • Yes. Acupuncture is very safe when practiced by a Licensed Acupuncturist. Licensed Acupuncture Physicians receive over 4,000 hours of extensive training in both Eastern and Western Medicine and are required to pass all four comprehensive national board examinations administered by the National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM).

  • Take your medication or supplements as you normally would, while avoiding caffeine and other stimulants at least 6 hours prior to your treatment. Remember to eat a light meal or snack before you come in and dress comfortably.

  • We strongly advise against purchasing prescribed herbal products and supplements from other third-party suppliers. Many products sold on Amazon and from other unauthorized vendors are often counterfeit, expired, and may contain harmful additives, which will prolong your care and end up costing you more money in the long run. We have many convenient options for our patients to shop online directly from our authorized manufacturers and suppliers. This ensures you are receiving the exact products and compounds you are prescribed in their highest potency, and prevents any delays in treatment. Check out the link in our store or contact us directly if you have any questions.

Payment & Insurance FAQs

  • Payment for all services is required at the time of booking. A 3.75% surcharge applies for credit card payments. We also accept Zelle and Venmo.

    Diagnostic orders are not included in our services and must be paid separately. Some lab tests may be covered by insurance, and we can provide a superbill upon request.

  • Yes, you can use your FSA, HSA, or HRA to pay for acupuncture services at our clinic. Some plans also consider supplements and herbs as eligible expenses. You can pay using your FSA or HSA debit card, or you can pay out-of-pocket and submit the invoice for reimbursement.

    Please contact your plan administrator to confirm that you can use your card for these services and to check for any specific documentation requirements.

  • Ayni Pacha currently does not accept insurance, but if your plan offers out-of-network benefits, you may be eligible for partial reimbursement. After your appointment, we can provide a detailed superbill, including the necessary ICD-10 and CPT codes, upon request. You can then submit this to your insurance provider. Most patients receive 25-75% reimbursement depending on their insurance company.

  • Every insurance plan is different. Insurance coverage varies by plan. Some may cover part of your treatment, while others might not offer out-of-network benefits. To get accurate details about your coverage, contact your insurance provider and inquire about out-of-network deductibles, co-insurance rates, and coverage limits.

  • Even with out-of-network coverage, reimbursement is not guaranteed. Insurance providers decide what they will reimburse, and we cannot ensure that all claims will be approved.

  • We offer a 10% discount on acupuncture treatments for senior citizens and veterans with valid military ID. Additionally, we provide memberships that include further savings, with membership discounted rates applied at the time of service. Any future promotional events or discounts will not require a code—the displayed price will reflect the discount. Please note that discounts and specials cannot be combined or applied toward the purchase of products or memberships.

  • If you choose to use your insurance for reimbursement, full payment is required at the time of service: $150 for an initial consultation and $105 for follow-up sessions. After your appointment, you may request a superbill, which you can submit to your insurance provider for potential reimbursement. However, please note that reimbursement is determined by your insurance plan's out-of-network benefits, and we cannot guarantee reimbursement. It's your responsibility to verify your insurance coverage prior to your appointment.

  • By staying out-of-network, we are able to offer acupuncture at a more affordable price while maintaining the highest quality of care. This approach allows us to focus on your specific health needs without being influenced by insurance policies or restrictions, ensuring that the care you receive is personalized and not dictated by insurance limitations.

  • PIP is a type of auto insurance that covers medical expenses, lost wages, and recovery treatments like acupuncture after a motor vehicle accident. Whether you were a driver, passenger, cyclist, or pedestrian, PIP may cover injuries such as whiplash, herniated discs, sprains, fractures, and concussions. Acupuncture can help reduce pain, inflammation, and stress while supporting a faster recovery.

  • To use PIP, first visit your primary care doctor to complete a Report of Accident Form, which they’ll submit to your auto insurer. Once processed, you’ll receive a claim number and be assigned a claim manager. When scheduling your appointment, please call, email, or text Ayni Pacha and provide your claim number, claim manager’s contact info, and the date and state of the accident. PIP covers expenses for up to three years and won’t affect your insurance premiums, even if you’re at fault.

  • In Washington state, patients requesting copies of their medical records can expect to be charged $1.24 per page for the first 30 pages and $0.94 for each additional page, along with a $28.00 clerical fee. For electronic records, the fee is capped at $0.94 per page. While there is no fee for searching or retrieving records, postage costs may apply if records are mailed.

Now Accepting PIP Insurance for Auto Accident Recovery

In Washington State, acupuncture is a direct access benefit, meaning no referral is needed to begin care. If you’ve been in a motor vehicle accident, PIP insurance covers acupuncture with no out-of-pocket costs or co-pays. Coverage includes everyone in the vehicle at the time of the accident, as well as pedestrians and bicyclists injured in an accident.

With advanced training in neurotrauma care, our practice specializes in pain management, as well as treating post-concussion injuries, trauma-related pain, and cervical injuries. Acupuncture is an accessible and effective choice for recovery, offering a path to healing without financial barriers.

Starting treatment early can make a significant difference in your recovery. Acupuncture supports healing on multiple levels:

  • Reduces inflammation for faster recovery.

  • Relieves pain from common car accident injuries like whiplash, neck pain, back pain, shoulder injuries, and headaches.

  • Restores mobility by improving range of motion and reducing stiffness.

  • Calms the nervous system to help process stress and address the emotional impact of trauma.

Take the next step in your recovery. Contact Ayni Pacha today to learn more or schedule an appointment.

Treatment Preparation

What to do before your appointment:

  • Eat a light meal before your treatment.

  • Avoid alcohol and caffeine for at least 6 hours prior.

  • Refrain from intense exercise for 4 hours before your appointment.

  • Wear comfortable, loose-fitting clothing.

  • Avoid beverages that could discolor your tongue.

  • Bring a list of all medications you are currently taking.

  • Bring recent laboratory results and diagnostic imaging.

  • Please avoid wearing perfume, cologne, or other strong fragrances to your appointment. This helps ensure a comfortable and allergy-friendly environment for all patients.

What to do after your appointment:

  • Rest and avoid strenuous activities: Take it easy for the rest of the day to let your body integrate the treatment.

  • Eat a light meal and stay hydrated: Drink plenty of water and avoid alcohol.

  • Limit stimulants: Avoid coffee, nicotine, or anything that may disrupt your energy.

  • Listen to your body: Pay attention to changes in symptoms, energy, mood, or sleep for future reference.

  • Apply heat if needed: Gentle warmth can soothe soreness, but avoid ice unless directed.

  • Follow post-treatment instructions

  • Fire cupping marks: Red, blue, or purple marks may appear and fade in 3-10 days. Keep the area covered and avoid extreme temperatures, wind, or fans.

Clinic Policies:

  • Non-Refundable Payment Policy: All services, herbal formulas, and plant medicine supplies are non-refundable. No refunds will be issued for any unused services, packages, or expired gift certificates, whether in full or partial amounts.

  • Confidentiality: Client services and chart information are confidential. Written authorization is required from you to release any information.

  • Mobile Devices: Please turn off or silence your phone and avoid using electronics in the treatment room.

  • Important: If initial evaluation and consent forms are not completed before your appointment, your session will be canceled, and you will need to reschedule.

Cancellation & No-Show Policies:

Cancellations and No-Shows: In the event that a patient cancels or reschedules their appointment without providing at least 24 hours' notice, or if they fail to attend their scheduled appointment without prior notification, the full amount of the scheduled service will be charged to the credit card on file. We understand that emergencies may arise, and these situations will be evaluated on an individual basis. Please note that if a package session was used for booking, the session will be deducted from your package total.

Late Arrivals: If you arrive late, your treatment will be adjusted to fit within your scheduled appointment time and will not be extended into the next patient’s slot. Arrivals more than 15 minutes late will need to be rescheduled. Please note, that you will still be responsible for the full cost of the treatment, regardless of the shortened session. Additionally, if a package session was used for booking, the session will be deducted from your package total

Termination of Physician/Patient Relationship: If a patient misses two consecutive appointments (no-shows), the physician/patient relationship will be terminated.

Important Reminder: Please value your health and your provider’s time by giving sufficient notice if you need to cancel. Missed appointments prevent other patients from receiving care.